Privacy Policy

Grapple Grove Privacy Policy

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personally identifiable information, such as your name, email address, telephone number, and address when you register for an account, subscribe to our newsletter, fill out a form, or otherwise contact us. The personal information we collect from you is used to provide you with information, respond to your requests, and improve our service.

1.2 Non-Personal Information

We may also collect non-personal information about users whenever they interact with our Service. Non-personal information may include the browser name, the type of computer and technical information about users' means of connection to our Service, such as the operating system, the Internet service providers utilized, and other similar information.

1.3 Cookies

Our Service may use "cookies" to enhance user experience. A cookie is a small piece of data stored on your computer by your web browser while you are browsing. Cookies help us understand how you interact with our Service, which allows us to improve it based on that information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. HOW WE USE YOUR INFORMATION

2.1 We may use the information we collect from you to:

• Provide, maintain, and improve our Service
• Process transactions
• Send periodic emails
• Respond to inquiries, questions, and/or other requests
• Monitor and analyze usage and trends to improve your experience with our Service
• Develop new products, services, features, and functionality
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

3. DISCLOSURE OF YOUR INFORMATION

3.1 We may disclose your personal information in the following situations:

• Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Consent. We may disclose your information with your consent.
• Compliance with Laws. We may disclose your information where required to do so by law or subpoena.
• Service Providers. We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. THIRD-PARTY WEBSITES

4.1

Our Service may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. DATA SECURITY

5.1

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. DATA RETENTION

6.1

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. CHILDREN'S PRIVACY

7.1

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at ceo@grapplegrove.com.

8. YOUR RIGHTS

8.1 Depending on your location, you may have the following rights:

• Access. You may request access to your personal data that we collect.
• Correction. You may request that we update or correct inaccuracies in your personal data.
• Deletion. You may request that we delete your personal data.
• Restriction. You may request that we restrict the use of your personal data.
• Object. You may object to the processing of your personal data.
• Data Portability. You may request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.
• Withdraw Consent. If we are using your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at ceo@grapplegrove.com.

9. CHANGES TO THIS PRIVACY POLICY

9.1

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. INTERNATIONAL TRANSFERS

10.1

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Bulgaria and choose to provide information to us, please note that we transfer the data, including personal data, to Bulgaria and process it there.

11. COMPLIANCE WITH LAWS

11.1

We will disclose personal information where required to do so by law or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

12. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION UNDER GDPR

12.1

If you are from the European Economic Area (EEA), Grapple Grove's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

12.2 Grapple Grove may process your Personal Information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• For payment processing purposes
• To comply with the law

13. CONTACT US

13.1

If you have any questions about this Privacy Policy, please contact us at ceo@grapplegrove.com.